A Walloon Lake native, Lauren Butwell is passionate about all things Northern Michigan. With over 15 years of experience in the hospitality industry, she enjoys going above and beyond for clients. Customer satisfaction is her top priority. Lauren earned a bachelors degree from Central Michigan University, where she studied commercial recreation, hospitality, and events management. Her past work experiences include working for Stafford’s Hospitality for over 12 years and, most recently, she was instrumental in the opening of a new, four-diamond hotel, Hotel Walloon in the Village of Walloon Lake. Stepping into her current role as Wally’s right hand in October 2016, she has quickly become an integral part of the Wally Kidd Team. Customer service and client satisfaction are the forces that drive Lauren every day.